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Updated 17th of April 2020

For All Other 2020 Bookings

Given the current unique circumstances, we are making additional adjustments to our vacation policies to give you extra peace of mind and flexibility. You are free to postpone your holiday!

Travelers who reserve a new vacation with an arrival date prior to September 1, 2020, and decide to cancel:

  • If you have a booked trip during this suspension period, please rest assured that you will have a travel credit automatically available to you for the full value of your DumaGetMe Daytrips, to use for travel before 31 December, 2021 towards a future reservation and must be made within 6-months of cancellation.

  • Booked day trips to a new destination or date, free of charge. ​Any discounts (of up to 15%) that had been applied to your original booking will be transferred and applied to your new booking.*

In light of this pandemic, it's important to stay updated on health guidelines from trusted organizations like the World Health Organization, Centers for Disease Control and Prevention or Public Health Emergency. Ensure you're getting information from reliable sources to avoid spreading misinformation.

We are all in this together and appreciate your patronage to DumaGetMe Tropic Tours. As always, if you have any questions or concerns, please do not hesitate to contact us directly at +63 977.849.1881 (WeChat|Viber|WhatsApp) or

We will continue to monitor and respond to all customer inquiries.

Our reservation team is available from Monday - Saturday 9am - 5pm local time by phone and emails will be answered within 24 hours.

*All offers are valid until further notice and may be withdrawn at any time without notice. Policies are subject to change at any time. 

Updated 17th of April 2020 

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